TERMS & CONDITIONS
Topdeckshop.com and topdeckshop.ch are operated and owned by TOPDECK Sàrl, 1815 Clarens, Switzerland. TOPDECK Sàrl propose this website, including all informations, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and noticies started here. Throughout the website, the terms “Topdeck”, “Topdeckshop”, “Topdeck Shop”, “topdeckshop.com”, “topdeckshop.ch”, “we”, “us”, and “our” refers to TOPDECK Sàrl.
GENERAL CONDITIONS :
Topdeck website only accepts orders made through the website’s order system. For your information, you will receive an email confirmation when you submit your order. After checking availability, you will receive a shipping notification email. We might, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the eventuality that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We sell only 100% authentic items. Most of the products or services we propose have limited quantities and are subject to return or exchange only according to our return policy in clause “Cancellation”. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion, but the price at the moment you made the purchase is the price you will be charged for your order. We reserve the right to discontinue any product at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
A breach or violation of any of the terms could result in an immediate termination of your services, at our sole discretion.
When you create an account on our website, your information must be accurate, complete, and current at the moment of your purchase. You are responsible for conserving the password that you use to access the service safely and for any activities or actions under your account. You agree not to reveal your password to any unauthorized third-party. You must notify us immediately upon becoming aware of any inflignation of security or unauthorized use of your account.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS :
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, offensive, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. It is not allowed to use a false e-mail address, pretend to be somebody other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PROHIBITED USES :
In addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
ERRORS, INACCURACIES AND OMISSIONS :
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
Payment for goods must be made in accordance with the procedure explained in the information page “Payment”. Your payment will be confirmed by e-mail!
The delivery time vary depending on your country/city and delivery method choosed. We do not guarantee that the mentioned delivery time applies in any case. It might occur that in special cases deliveries take longer than expected but it is our highest effort to send out the parcels as fast as possible. It can sometimes take a few days before an order is boxed and labeled for shipping.
Should you refuse to accept the delivery or fail to pick up your parcel at the delivered address, the carrier will be forced to return the parcel to Topdeck or let it at the customs. In that case, you will be charged for returning and re-delivering costs. This also applies when you provide incorrect shipping information.
We reserve the right to change our carrier at any time without notice.
All of your purchases are finale sales. Lots of products or services we propose have limited quantities and/or are rare and/or are collectible items with price volatility between different periods. According to this, we cannot let customers speculate on our items or deteriorate them buy opening packaging, trying them, or any other operations that can modify the price or quality of our products.
If you have any questions or concerns with regard to sizing or condition of a specific product on our website, please e-mail us before committing to purchase.
Refunds are ONLY processed based on determinant errors our side, such as incorrect items shipped.
Feel free to contact us with any questions.
If your delivery address is in Switzerland, the final price you will see at the end of the checkout will include VAT and taxes. For all orders with delivery address outside of Switzerland, prices do not include VAT and custom duties or such other taxes that could apply in your country/state. You as a client are responsible for such importation fees, and Topdeck decline any liability if orders are held at the customs cause the client doesn’t pay them. For orders outside of Switzerland, you might so have to pay such fees after delivery directly to the transport company.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. But the price at the moment you made the purchase is the price you will be charged for your order.
Since we check all goods before sending out, we do not exchange any good. All sales are final. We just accept returns due to incorrect items shipped. If we have approved a return, items need to be returned with proof of purchase within 7 days upon receipt. We do not take responsibility for losses or damages to returned goods during transit. Usage of a trackable system to return any items to us is strongly recommended. Refund will take place after we received the retuned goods. Returns without any query approval will not be accepted. Please do not send your purchase back without any query approval to us or to the manufacturer.
Following cancellation or approved return, we will refund you the price paid for the cancelled order (or part of the order), minus any collection or return charges (if any). We will also refund any standard delivery charges paid, or an amount equal to those charges if you elect to use a more expensive delivery method. We will pay the refund within 30 days after the day:
- We cancel your order
- We receive the approved goods you returned to us
In case of cancellation, we will refund you using the same means of payment as you used to pay for your order. In case of returned goods previously approved, we may withhold any refund until we have received the goods and you have supplied proof of return for the goods.
We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for authorized goods.
Topdeck disclaims any liability for any losses or damages, as far as this is allowed by the laws of Switzerland. If other than swiss laws are applicable, Topdeck liability for negligence shall be limited to the total value of the transaction.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
All the information you provide to Topdeck including your email address, delivery address and credit card details are strictly private and confidential. In the unfortunate event that your information has been leaked or misused, Topdeck cannot be held liable for any losses incurred to you.
Our website can use “cookies”. By using our website et accepting our politic, you agree that we use “cookies” according to our politic.
INTELLECTUAL PROPERTY RIGHTS :
Topdeck is the owner of the content of this website. It is protected by copyright and other intellectual property rights. No part of this site may be copied, reproduced, modified, distributed, displayed, posted, or transmitted without permission. All trademarks, product names and company names or logos featured on this website are the property of their respective owners.
RIGHT TO ALTER TERMS AND CONDITIONS :
Topdeckshop reserves the right to change the terms and conditions without notice, at our sole discretion and at any time.
These terms shall be governed and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect.